Information we collect
Synomila collects information needed to provide the service. This may include account email addresses, authentication data, profile names, profile settings, uploaded media, linked social account identifiers, publishing records, engagement metrics, service usage data, and platform-specific publishing options selected by you.
How we use information
Synomila uses information to provide account login, profile management, media libraries, publishing workflows, social account linking, engagement summaries, security, support, and service maintenance.
Google and YouTube data
If you connect a YouTube account, Synomila uses Google OAuth to request permission to access your YouTube channel information, upload videos you choose to publish, and view YouTube analytics for connected channel content.
Synomila uses Google user data only to provide user-facing features such as account linking, publishing, scheduling, and engagement analytics inside your Synomila profile.
Synomila does not sell Google user data. Synomila does not use Google user data for advertising. Synomila does not transfer Google user data except as necessary to provide the app’s user-facing features, comply with law, or protect the service.
You can disconnect your YouTube account from Synomila at any time from the Social Media Linking page.
Social platform data
If you connect third-party platforms such as LinkedIn, Instagram, YouTube, Reddit, Snapchat, Threads, TikTok, or X, Synomila stores the account identity and authorization data needed to provide the selected integration.
For TikTok, Synomila may request creator information such as avatar, username, nickname, available visibility options, interaction settings, and maximum video duration so the posting workflow can show the settings available for that account. Synomila may store the TikTok publishing options you select, including visibility, comment, Duet, Stitch, commercial content disclosure, AI-generated content disclosure, publish identifiers, provider errors, provider log IDs, and engagement metrics where authorised.
For Snapchat, Synomila may request Public Profile API access through Snap Business OAuth to identify your Public Profile, store the authorised Public Profile ID, username, display name, avatar, profile URL, subscriber count where available, encrypted OAuth tokens, and publishing records. When you publish to Snapchat, Synomila may encrypt and upload the media you selected and store provider publication IDs, provider errors, and status information.
Access is requested only when you explicitly connect an account. Synomila does not collect social platform passwords. OAuth tokens used for connected social accounts are stored in encrypted form.
Media files
Media uploaded to Synomila is used to support your global media library, profile media libraries, publishing workflows, previews, thumbnails, and related product features.
Data deletion
You may delete your Synomila account from Account Settings. You may also disconnect linked social accounts from the Social Media Linking page.
Account deletion removes account data according to the current application deletion workflow and any retention requirements that apply to service security, legal compliance, or operational records.
Contact
For privacy questions, contact Synomila at support@synomila.com.